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Program Portfolio (Capstone) Project Overview
The student will develop, create and present a business proposal during the capstone course. Students may use a current business; a business the student wants to create or a fictitious business organization. The important key is for the student to critically think and research the business which will be used to develop a business plan in its entirety. The student will need to think about all the facets of a business for the duration of the Program Portfolio (Capstone) Project.
Each BASBOL core course is an active part of students developing, creating and completing a segment of the Program Portfolio (Capstone) Project. The BASBOL core program courses learning objectives all align with students developing, creating and completing the Program Portfolio (Capstone) Project. Students will apply the knowledge, skills and abilities learned from each BASBOL core program course(s) toward the development, creation and completion of the Program Portfolio Project.
Program Portfolio (Capstone) Project – Course MAN 4162: Create a customer service policy for your business of choice. Address potential consumers needs in the business environment. Include your business client structure, and motivational factors for retaining customers. Provide research examples to support the development of your Program Portfolio Project overview.
You are required to submit a 3-Page (Title Page and 2 Pages of Content), APA formatted paper with substantial content. Substantial content requires staying on topic and fully addresses the assignment in a clear, concise, and meaningful manner. The deliverable length of your posting responses must be at least 3-page (Title Page and 2 Pages of Content), APA format. Please review your paper for grammar and punctuation errors.
Submission must be the students original thoughts based on the topics from the “Open Educational Resource” (OER) Course Textbook and/or other referenced sources. Direct quotes from references must be less than 20 words. Please review for sentence structure, grammar and punctuation errors.